Care Guide + Warranty
Materials
Crafted from a base of 316 stainless steel and finished with triple 18k gold PVD plating.
Durable, tarnish-resistant, and designed for everyday wear. Our PVD plating is 10x thicker than standard flash-plated jewellery, offering long-lasting colour and shine.
Hypoallergenic and free from lead and nickel — our pieces are made to be worn comfortably, every day.
To preserve their finish, we recommend limiting exposure to water, liquids, and chemicals.
Care
Our jewellery is designed for daily wear.
Made using stainless steel and advanced PVD plating, each piece is more resistant to tarnishing than traditional plated jewellery. While highly durable, PVD plating is not permanent — solid gold remains the only forever material.
To maintain longevity, avoid contact with water, perfumes, lotions, and chemicals where possible.
Designed to be lived in — cared for to last.
Caring & Storing
Avoid exposure to perfumes, lotions, and household chemicals, as these may affect the finish over time.
While stainless steel can be worn in water, regular exposure may reduce the lifespan of gold plating. We recommend removing jewellery when showering, swimming, exercising, or washing hands.
Store pieces individually in your Remi pouch to prevent scratching and tangling.
Remove before sleeping.
Your jewellery should always be the last thing you put on, and the first thing you take off.
Pearls
Freshwater pearls are naturally delicate.
Wipe gently with a soft cloth after wear and store in your Remi pouch. Avoid contact with water and liquids to maintain their natural lustre.
Cleaning
Gently polish with a soft, non-abrasive cloth after wear to restore shine.
Warranty
Every Remi piece is made with care and intention.
Our jewellery is crafted from PVD stainless steel, making it water-resistant, non-tarnishing, and suitable for everyday wear.
A 6-month warranty is included from the date of purchase.
Coverage
- Material or manufacturing faults
- Damaged or defective items (reported within 14 days of delivery)
Exclusions
- General wear and tear
- Improper use or handling
- Exposure to chemicals or liquids outside of care recommendations
- Surface scratches or chips
- Lost or stolen items
Claims
To submit a claim, please contact hello@weareremi.co.nz with your order number, proof of purchase, and a photo of the issue.
Our team will assess and offer a repair or replacement where appropriate.